Return Policy
We accept returns within 30 days of delivery for unused items in their original packaging.
How to start a return
- Email forgegrain.support@gmail.com with your order number.
- We will send return instructions and a return address.
- Ship the item back in its original packaging.
Return shipping
Return shipping costs are the customer’s responsibility.
Return conditions
- Items must be unused and in the original packaging.
- Returns requested after 30 days may be declined.
- We do not accept returns for items damaged by misuse or wear.
Refunds
Refunds are processed to the original payment method within 5-10 business days after the return is received and inspected.
Warranty
Defects in materials or workmanship are covered by our 1-year limited warranty. See the Warranty section of the Terms of Service for what is and is not covered.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us within 7 days of delivery so we can make it right.
Contact
Email forgegrain.support@gmail.com for return assistance.